BLACKSWAN CYBER GROUP

Why is security and awareness training important?

  • Protecting Sensitive Information: Employees are often the first line of defense in preventing data breaches, cyberattacks, and other security incidents. Training helps them recognize potential threats, such as phishing, social engineering, and malware, which could compromise sensitive company data.

  • Reducing Risk of Human Error: A significant portion of security incidents are due to human error. With proper training, employees learn how to follow security protocols and best practices, minimizing the likelihood of mistakes like weak passwords, mishandling of confidential information, or falling victim to scams.

  • Compliance with Regulations: Many industries are subject to regulations that require businesses to ensure their employees understand security policies and procedures (e.g., GDPR, HIPAA). Proper training helps organizations stay compliant and avoid costly fines or legal consequences.

  • Building a Security Culture: When employees are educated about security risks and practices, it fosters a culture of security within the organization. Employees become more mindful of security in their daily tasks, leading to more proactive behavior in identifying and addressing threats.

  • Safeguarding Reputation and Trust: A security breach can severely damage a company’s reputation and erode customer trust. By prioritizing security training, companies demonstrate a commitment to safeguarding client data and maintaining their trust.

  • Adapting to Evolving Threats: Cybersecurity threats are constantly evolving. Regular training ensures that employees are up-to-date on the latest threats and know how to respond effectively.

  • Cost Savings: Preventing a security incident through training is far less expensive than dealing with the aftermath, including recovery costs, legal fees, and potential fines. It also helps prevent loss of intellectual property and other valuable assets.

Choose a system that works

Train

Train your staff on how to recognize and avoid threats by using up-to date content that has been developed by certified security professionals with over 24 years in cybersecurity.

Test

Test the knowledge retention of your users through quizzes, interactivities, and tests contained in the lessons.

Measure

Measure the results using a powerful learning management system that produces granular reports for each user.

Support

Support users that require additional training or one-on-one advice.

Implement

Implement the knowledge gained from our world-class training to mitigate security threats.

Repeat

Repeat the training on a regular basis utilizing the new content updates.

What to expect

Up to date content

We have folks that have their ears to the ground that collect information not yet made public. All information that could help protect our customers is made available at no extra charge to existing customers depending on which course they have a valid license to. This might include existing updates to the lessons, or it may include net new lessons. No need to pay more for access to these updates. Let the other guys charge for updates. With us, they are free.

Heightened awareness of security and a sense of responsibility

Often, there is a thirst for more information pertaining to a particular topic. It can also result in your customer making inquiries about additional security products or services. The training is quite “revealing” and can uncover some very serious shortcomings or inadequacies in their own security infrastructure, procedures, policies, or solutions. This means more work for our partners.

Heightened awareness of security and a sense of responsibility

Often, there is a thirst for more information pertaining to a particular topic. It can also result in your customer making inquiries about additional security products or services. The training is quite “revealing” and can uncover some very serious shortcomings or inadequacies in their own security infrastructure, procedures, policies, or solutions. This means more work for our partners.

Unique content

We do not work by the common “one size fits all” approach that many vendors are limited to.

Good training is the supplier’s responsibility and we take it very seriously. We refrain from boasting about teaching aids and other collateral that is distracting.

We focus on three main things.

Problem – What is the problem that needs to be solved? Is it an existing or emerging problem? Is it everyone’s problem, or does it affect a select group/division within your organization?

Solution – A proper solution contains these elements. The best content quality, presentation style, ease of use, visually pleasing, audibly pleasant, designed for the visually impaired. It can be formal, informal, fun and entertaining, or dry and practical.

Benefit – We create a memorable experience that will last, while making complex topics seem simpler. Through detailed tracking available from our learning management system (LMS), we offer real return on investment (ROI). Knowing who excelled or struggled during training and being able to support them with additional training leaves no one behind and ensures there are no weak links in your security plan. This is why we have so many repeat customers.

Features

eLearning Campaign Strategy Session

Pre-launch meeting with the client to define scope and determine goals for the training.

eLearning Campaign Results Review Session

Post-campaign sessions to discuss the results of the training. Measure effectiveness, address learner shortcomings, make suggestions for the next training campaign.

Advanced Reporting

Keep track of your company’s return on investment by utilizing our powerful reports that provide important information on user activity, progress, test results and more. Training access is provided through our cloud-based learning management system portal.

No Charge Updates

Cybercriminals never rest, and neither do we. As new discoveries are made that pose a risk to our customers, new content is created and delivered at no extra cost.

Unlimited Use

Courses and lessons are made available 24/7/365 through our cloud-based learning portal.

Group and User Focused Content

One size does NOT fit all. Our lesson content can be matched to a specific user or group, enhancing the user experience.

Interactivities, Scenarios, Adventures, Gamification and Badges.

Intuitive activities and challenging games are made available as standard features. Earn badges upon successfully completing a lesson and navigate your way through multiple situational scenarios that assess user knowledge.

Alerts & Announcements – Security Tip of the Day

Important alerts and announcements such as new lessons, updates, and upcoming events can be issued to the end user through our learning portal.

Company Document Repository

Store important documents, such as company security policies and guidelines, directly in the portal. These documents are easily accessible to the end user for reference and proof of acknowledgment while taking the lessons.

Support

Email support provided within 24 hours of a reported issue.

Quizzes and Tests

Throughout the lessons, learners will come across quizzes designed to assess their understanding of the topics. These quizzes do not contribute to the final grade but offer valuable feedback on the learner’s progress. At the conclusion of each lesson, brief multiple-choice questions are presented. The responses to these questions directly influence the final lesson grade.

SCORM Compliant

All course and lesson content is exportable to meet SCORM compliance standards.